Politique d’expédition
Pick Up, Home Delivery and Installation
We offer customers two delivery options for their convenience:
Pick up at our warehouse:
- Customers can choose to personally pick up their purchased products at our store.
- To ensure a smooth process, customers are required to present a valid invoice when collecting their items.
Home Delivery:
- We provide home delivery and installation services for specific products.
- For a total sales value of Rs 10,000 or more, delivery and installation are complimentary.
- If the sales value is below Rs 10,000, a fixed fee of Rs 500 will be charged for delivery and installation.
- Customers also have the option to select delivery services only, available at a fixed fee of Rs 250.
- Our dedicated delivery team will handle your purchased items with the utmost care and ensure they are safely delivered to your doorstep in a timely manner.
Here are some additional details regarding our home delivery service:
- Delivery Timeframe: You can expect your products to be delivered within three (3) clear working days from the date of purchase.
- Delivery Address: We will deliver to the address specified by the customer during the purchase process. It is the customer's responsibility to provide accurate delivery information.
- Delivery Schedule: While we make every effort to deliver on the agreed date, please note that delivery may be subject to factors beyond our control. Our delivery team will contact you to advise your delivery schedule.
- Operating hours:
Monday to Friday - 8.30 am - 4.30 pm
Saturday - 8.30 am - 12.00pm
Sunday and Public Holiday - Closed
- Unavailability during Delivery: If you are unavailable at the specified delivery time, our delivery team will reschedule the delivery according to our delivery plan. They will reach out to you to arrange a new delivery time.